Advice for Someone Starting a New Job

There's lots of good advice on the web for someone starting a new job. In today's post, I thought I'd provide some of this useful information to those of you who are in that situation. Because there's so much of it, I just pulled the material below from the first site I found Googling "advice for someone starting a new job". Feel free to do the search yourself and tap into other sites' wisdom as well. 

From https://www.livecareer.com/quintessential/first-days-working (by Randall S. Hansen, Ph.D., and Katharine Hansen, Ph.D.):

You know the importance of a first impression. As a jobseeker, a first impression was very valuable; now that you’ve accepted a job offer, first impressions are again of critical importance. 

First impressions about people often turn into long-term perceptions and opinions. This works well for people who make positive first impressions but can be a negative for people who make negative first impressions. 

“I think the early days are when your boss and colleagues form the most lasting impressions about you,” said Ann Marie Russell, a program coordinator with AmeriCorps. “This is when they make assessments about your ‘typical’ behavior, and what ‘type’ of person you are.”

(The authors then go on to list 21 tips. I've selected a handful only, to give you a sense of the sage wisdom included in the list.) 

1. Have a Positive Attitude 

Nothing works better to improve people’s first impression of you more than having a positive attitude. Let your enthusiasm for being part of the team and the organization show through to everyone you interact with. Leave your personal problems at home and concentrate on radiating your excitement for this new opportunity. 

5. Ask Questions/Ask for Help  

No one expects you to know everything when you first start a new job so feel free to ask questions or ask for help when you need it. Remember that it’s better to ask for clarification before you’ve spent time completing a task the wrong way. It can be easy to let pride get in the way when you first start a job but pretending you know things you don’t isn’t the wise path. Listen to your coworker, ask questions and communicate openly with your supervisors about any concerns that arise. No one expects you to know it all in the first weeks and months of a new job. 

8. Learn Everything You Can About Your New Employer 

In theory, you should have already done your homework during the interviewing process, but there is always a lot more to learn once you’re on the inside. Get an employee handbook and study it. In addition, gather all those reports and company literature and read as much as you can to become an expert on your organization. 

11. Avoid Office Politics and Gossip 

The workplace can be full of rumors and gossip. Your mission should be to stay above the fray. Take care not to associate the office gossips and don’t get involved in any office trash talk or politics, especially in the beginning. Repeating gossip will do nothing to help you make a good first impression at a new job. 

12. Keep Personal Business on Company Time to a Minimum 

Studies show that just about everyone conducts some amount of personal business on company time — checking email, making dinner reservations, buying stuff online. Your goal is to keep your personal business to a minimum and stay focused on work.  

14. Listen More than Talk 

Listening more than you talk can be one of the hardest skills to learn, especially for extroverts. However, you don’t want to get the reputation as the office know-it-all — or worse, someone who always has to have the limelight. If you have a legitimate contribution, make it, but if not, do more listening and absorbing during those first days on the job. 

17. Find a Mentor 

You don’t need to jump on this task your first day, but as you get introduced to senior staff, begin thinking about developing a mentoring relationship with a senior person in the organization. Mentoring has numerous benefits, from a simple sounding board to someone who helps direct and advance your career within the organization.

(and...) Final Thoughts on Your First Days on the Job 

Being the newest member of the organization — the rookie — is both challenging and exciting. You’ll be faced with both difficulties and opportunities, and your goal should be to make the most of all situations. Don’t worry if you don’t make a perfect first impression in those early days on the job — few of us ever do. Remember to relax, keep your mind open, get to know your team members, and do your work. These things should help you go far in making a positive and lasting impression at your new job. 

Epic Travel Day

It was my birthday yesterday. As a special gift, my company sent me on an all-expense-paid trip to Memphis, Tennessee (for business meetings today). And so began the adventure...

Was flying Toronto-Memphis with a connection in Chicago (90-minute connection, no problem). Started seeing delays in my flight starting at around 11am. First, 30 minutes, then 60, then an hour-15, then 2 hours-15, then 4 hours. After a while, decided to go to the airport and take my chances. Joined my colleague in the lounge who was also on the same trip, when suddenly the flight departure time moved up by 3 hours-15...giving us 5 minutes to dash from the lounge to the furthest point in the airport.

Dashed.

Boarded in Toronto with only a 40-minute delay, then waited another 40 minutes for other passengers who didn't know the flight had moved up by 3+ hours.

Eventually took off with a chance that we'd make Chicago in time for our Memphis connection. After all, flights rarely leave Chicago on time.

Landed in Chicago with 10 minutes to get from Terminal 1 to Terminal 2 before take-off. BUT, the Chicago-Memphis flight showed a 20 minute delay, so maybe, just maybe, they were waiting for us.

Dashed. Sprinted. The shuttle between Terminals arrived promptly. Dashed again. AND MADE IT, just in time to see them close the plane doors. It was a holiday miracle! A flight left on time! Agent at the gate said she held it as long as she could, but the flight was now irrevocably on its way. Next step was to go to customer service for a new flight and a hotel voucher (next flights to Memphis were in the morning - 7:30 am and noonish.)

100's of people waiting for same at customer service...line-up with no end in sight.

Fortunately, we had decided to buy my co-traveller a ticket on the 7:30 am flight just in case, so that at least one of us could get there in the morning. That paid off and he was set. For me, neither flight had seats remaining. I got on standby for the noonish flight.

That's when I noticed a Little Rock flight that I could take earlier, rent a car in Little Rock, drive a couple of hours to Memphis, and arrive earlier than the noonish Memphis flight was scheduled to arrive. Spoke to our agent and had her arrange that, car and everything.

Had drinks and a late dinner at the airport hotel we booked for ourselves (rather than waiting 2+ hours in line for the airline to do it) and set the alarm for my 8:58 am flight to Little Rock this morning.

Off went my colleague on the 7:30 am flight to Memphis. A little later, I headed over to the Little Rock gate. But wait! Little Rock was delayed by 30 minutes, then 60, then 3.5 hours.

Heard from my colleague (now in Memphis) that there were 4 empty seats on his flight (any one of which would have sufficed for my purposes, thank you very much).

Took that as a cue that maybe the noonish flight to Memphis now also had seats. Called my Agent. She switched me to that flight (another Terminal, same shuttle as last night). And now I sit and await my Memphis flight, boarding pass in hand.

My Memphis flight just got delayed 45 minutes. And in fact, I just checked again - literally this moment - it's been delayed again by another 2 hours.

I wish I was kidding.

Good news is that I fly back to Toronto tomorrow morning. That should go smoothly I'm sure.

Lessons learned:

• With all the apps available to let you know departure times, you still need to assume your flight is departing at its original time...because it might.
• Travel agents still have lots of value to add. Even if it's just the off-load of waiting on the phone for airlines to pick up.
• No sense in getting frustrated or angry. The airlines don't (can't?) care because whatever is happening to you, something worse is happening to a whole bunch of someone elses... including those in the line in front of me last night who don't have agents, can't afford to buy extra tickets and/or are going through these situations with little children and/or infants.

Wish me luck...

How Will 2016 Be Remembered?

Wow. That was quite a year.

I've heard a lot of people talking about how horrible 2016 was - the rise (return) of all sorts of terrible behaviours and beliefs around the world and too close to home, the painful US Election, the set-backs on important social gains for vulnerable groups, uncountable human tragedies resulting from natural and/or man-made disasters and wars and terrorism, the deaths of beloved figures from just about every Trivial Pursuit category, ...

Sad. Depressing. And nearly over.

I'm not sure that 2016 really stands out in these respects compared to other years, but it is recent and therefore most-easily remembered. Certainly, we haven't lost so many icons in any year that I remember.

However...maybe we made a few gains? Maybe we learned a few things from 2016 and get better as a result?

Maybe 2016 will be remembered as the year that the under-30's genuinely woke up to the fact that they need to step up and rescue the world from their parents. The grown-ups really dropped the ball this year on all sorts of fronts and it feels like the under-30's watched in horror but didn't realize they could have made an enormous difference. Maybe they know that now and stop assuming we know what we're doing?

Maybe 2016 will be remembered as the year that we all woke up to what we've been hearing for decades - that if we don't remember the past we are doomed to repeat it. At the same time that we're losing the last few people on the planet with first-hand experience of the horrors of WWI and WWII, maybe we're getting the kick in the pants we need to finally believe them and do something about it?

Maybe 2016 will be remembered as the year that we became mobilized around the death of the truth, the importance of honest journalism, and the degree to which we have become vulnerable to lies.

Maybe 2016 will be remembered as the year when the voice of the people being left behind with respect to employment, health, education, and "the American Dream" overall, was finally heard.

Maybe 2016 will be remembered as a breakthrough year for mental health, when we finally started to talk about it openly, when it became as real for us as physical health. When gender issues finally started mattering to everyone. When the rest of us realized that women still aren't safe. When we finally started dealing with simmering (but carefully hidden and anonymous) xenophobic hate.

Maybe 2016 will be remembered as the year that we finally began to deal with bullying and started to address the harm that people do to each other and society when the Internet gives absolute freedom to absolutely everybody to do absolutely anything they want.

Or maybe 2017 will be even worse?

I can't shake the feeling that that depends a lot on the under-30's. Not shirking. But I think I'll remember 2016 as the year when I personally realized how much better our kids can be at fixing the world than we have proven to be. They care. They are connected. They have reach. They are frighteningly smart.  And maybe now, they've been activated by all they witnessed in 2016.

I hope so.

Thoughts from an Italian Restaurant

I had dinner last night with a few childhood friends - one I've know since my teenage years at camp (in from the States with her husband) and two others who go all the way back to grade school.

My friend from camp (let's call her "Jennifer"), her husband, and their two sons had spent most of the week in the area and told us all about their adventures: CN Tower, Grey Cup Game, Leafs game, Hockey Hall of Fame, a well-appointed Airbnb in Liberty Village, long walks downtown, great restaurants, sports bars, and so on.

I remarked at some point how great this "Toronto" of which she spoke sounded: "I really should visit some time".

Funny how we can get so used to being in a place that we lose sight of how great that place is. I take a commuter train in from the suburbs every day, I work in the building that sits on top of the Hockey Hall of Fame, the CN Tower is on full display from my office window, and I have hundreds of world class restaurants big and small, expensive and not, a short walk from my building. But I don't even notice that stuff anymore and I choose the food court every day because it's fast and easy.

Nothing new in any of this: I'm not the only one who loses sight of the city around them and needs to be reminded how great it is by people who visit from elsewhere; and I'm certainly not the first person to call it out.

But David's posts are never really about what they seem to be about. As someone once told me, David's posts are like an onion (I think they meant that after you read them, you can't get the smell out of your fingers for the rest of the day - or something like that).

The real insight that struck me this morning as I took the train in to work is that lifelong friends are like the city you live in. You get so used to them, that it's easy to lose sight of how amazing they are and how vital your relationship with them is. (Same goes for family, of course, but I didn't have dinner with family last night - this is about friends).

It takes American visitors to open my eyes (again) to the city around me. And it takes a far too infrequent get-together with people I've known most of my life to remind me of the cherished place they have in my heart. (And even then, I don't realize it until the next morning).

Sometimes it's months (and it's occasionally been years) between times that we're together, but every time it's like the needle on the record player slipping back into the groove over which it's been hovering since I last heard the music, and the melody continues like it had never been interrupted.

And to continue the sappy analogy, the music that's playing isn't them...it's us. It's me.

Signing off now before I ruin your breakfast. Speaking of which, I have to run down to the food court and grab something.

...David

Penguins vs. Seals

If you're reading the title of this post and thinking that today I've chosen to write about the rivalry between the NHL's Pittsburgh Penguins and the California Golden Seals, man you're old. They last played on March 13, 1976 (a 4-2 win for Pittsburgh).

But this post does have something to do with age and generations.

A few weeks ago I had the pleasure of visiting my eldest daughter in Vancouver (beautiful place, lousy hockey team). While there, one of her good friends invited us over for a dinner party and I found myself in a room with some really nice 23-29-year olds.

Somehow, at some point in the evening, the topic of seals came up. Suddenly, I was confronted by a prejudice of which I had theretofore been unaware. At least one of my daughter's friends HATED seals. Seals! Seals? How can anyone hate seals?

I was aghast. Seals are my favourite.

As a child, I spent long hours at the zoo watching the seals. Whatever weather, whatever time of year, seals were one of the few animals that would be active, playful, fun, engaging, and engaged. Bumbling idiots on the land, and sleek, graceful and majestic entertainers underwater. My spirit animal? Maybe. (Although I was always a bumbling idiot in the water - because my parents never bothered to teach me to swim as a child - and sleek graceful and majestic on land).

Later in life, when I first got out to San Francisco, I saw mounds of seals at Pier 39 lying one on top of each other, soaking up the warm summer sun, occasionally barking their pleasure at the world. I remember thinking to myself at the time, "What other animal enjoys the simple life as much? Why can't I kick back and take that much pleasure in being with my peeps and just loving life?"

So what did this kid have against seals?

I asked.

In 2005 (when some of these people in the room were 12-ish) March of the Penguins debuted. 

The following year gave us Happy Feet.

For these kids, at a young and impressionable age, the movies were teaching them that seals were "horrible and evil" creatures (to paraphrase the person to whom I was speaking that evening).

Now, I love penguins too. They too, at the zoo as a child, were a go-to animal for me any time of year. They too, bumbled on land and flourished underwater. They too entertained. They too seemed to be generally happy with their lot in life (although I of course recognize that zoos shouldn't be their lot in life and they probably hate it).

But I never EVER thought of penguins as the good guys and seals as the bad guys just because some seals enjoy the occasional penguin. Penguins eat fish, don't they? If seals are villains because they eat penguins, shouldn't one also conclude that penguins are villains because they eat fish? Or don't fish count?

I say we retreat from vilifying animals for doing what they must to survive. And instead, let's look at ourselves - humankind - and our seemingly innate tendency to pick sides, to get righteously indignant about the behaviour of one side or the other, and to hate for no good reason at all.

Love thy penguin. Love thy seal. Love life.

Condemn those who hate wherever you encounter them. They are the villains, not the seals. And certainly not the donkeys or the elephants (look it up).

(And no, daughter's friend, I don't mean to imply that you're a villain of any sort. I thought you were sweet and a great friend to my daughter. I loved dinner and enjoyed the company. Sorry you have a shitty bottle opener. I meant to buy you a new one but the weather in Vancouver was lousy and I was only there a couple of days so I didn't get everything done that I wanted to. Your pal...David.)

We've Found Our Place at the Heart of Complacency

There's a lesson to be learned in all of this about complacency.

Maybe that's getting lost in the fallout of the US election, maybe it's not. But I won't assume.

Complacency about the real problems plaguing large segments of society: There are clearly a whole lot of people who feel like their leaders don't care about them any more and were fed up with being ignored.

Complacency about people's support: Within the party that lost, many of their "faithful" felt ignored by their own candidates who took their support as a given.

Complacency about the democratic process: Voters who could have made all the difference chose to assume someone else would make that difference for them. Or sulked about their preferred candidate being defeated and left the hard choices to others.

Complacency about the importance of leadership: Surely there are still amazing leaders out there somewhere... but why would they choose politics and the limelight that comes with it in an age where they know they will be caught, tried and convicted for anything they've ever done anywhere anytime in real-time without any chance to explain, where their family members will be scrutinized in the same way without mercy, and where the prevailing desire is to tear them down and destroy them rather than enabling them to lead?  

Complacency about the responsibility of media: An entire industry stopped doing it's job because ratings were more enticing than integrity.

Complacency about individual rights and freedoms: For all. Not just for the few who share your beliefs, your looks, your gender, your socioeconomic status, your sexual orientation, and your neighbourhood. It feels like a lot of people are losing sight of the first one - the right to believe what you believe - in righteous indignation about others who have lost sight of all the other ones.

Complacency about the truth: The truth is out there; unfortunately, it's every truth that anyone wants to find. Shouldn't we be most appalled by the assault on the truth? Have we even noticed?

It's Remembrance Day once again. Time to remember the people who fought and continue to fight for what we have. But let's not just remember the people...let's remember what they fought for.

And stop being complacent about all of these things.

Halloween 2016 - Evil Gets All Dolled Up

The little girl awoke with a start.

Something was stirring in her bedroom... and through her now squeezed-shut eyes she saw that a red glow had replaced what should have been the tranquil darkness of night.

"Oh no," she thought, "not again."

With a barely audible whoosh, she felt the air around her suddenly heat up, heavier than the moment before with an unmistakable flow towards her bed, where she now lay trembling, pillow over her head, clutching her favourite - and only - boy doll, Liam.

Just then, the sound of uncountable tiny skittering feet sent chills ratcheting up her spine. She could imagine the claws and feet and antennae and pincers and stingers that were making that sound, slowly dragging themselves directly towards her from the direction of the intense heat across the room from her.

Now the sound was also on the wall beside her.

And over her head.

And under the bed.

Scuttling...

Crawling...

Slithering...

Creeping...

But worse (as if anything could be worse) there was something else under the bed. Something much, much bigger: A presence she felt as much heard. Something inhuman dragging itself out from the dark.

"G-g-g-o-o-o aw-w-w-ay", she moaned, daring a timid peek out from under her covers.

The source of the heat - a hole in the corner of her room, just feet away - was a spiralling inferno of red and orange, filling the room with an unearthly glow and casting shadows that danced all over her.

And the opening to who-knows-where - was spewing forth not just horrible insects and reptiles and rodents, but something not of the earth that she knew... something with wings and glowing red eyes and... fangs? Were those fangs?

She tried to scream for her Mom and Dad but couldn't get a sound out of her terror-constricted throat.

Instead, unable to close her eyes, she took in the rest of the room. And her horror reached new heights...

Her dolls! Her prized collection of ceramic dolls! They were...rising...standing(!)...in the places around the room where she'd last kissed each of them goodnight (as she did every night, ever since the last time).

These were the dolls that were supposed to keep her safe.

The ones her parents bought her to ward off the things that they had dismissed as the workings of a child's imagination.

And now they were caught up in this nightmare too.

Rising.

Inching forward.

Sprays of red (blood?) across their faces.

Even Annabelle - last year's Christmas present, life-size and huggable, last seen lying at the bottom of her toy box at the foot of the bed - even Annabelle was now upright, lurching around the box trying to find a way out...empty eye sockets, white hair...not exactly the Annabelle she knew, but Annabelle for sure. Because she was talking - as Annabelle did - with twisted versions of the loving words she'd say when you pulled her string: "Why won't you play with me? Now you're making me ANGRY..."

That was all she could take. Back she went under the covers, reciting in her head the words that the 'doctor' had told her to use if she ever had an 'episode' again: "I am real and these things are not. I am real and these things are not. I am real..." But she stopped mid-chant as she felt movement on the bed with her, something crawling across her covers. Something with sharp claws.

This time, she managed a feeble scream - maybe loud enough(?) for Mommy and Daddy to hear - "he-e-lp! He-elp! HELP!"

She didn't dare get out of bed (even if she could will herself to try) because the thing under the bed was now halfway out and scratching at the carpet right where she would have to put her feet.

Then, at last, a sound from outside her room. Her Mom's footsteps coming to the door? She braved a look in that direction: "Mommy?"


No.

It wasn't Mommy.

At least...it wasn't her Mommy...her loving mother who had tucked her in and kissed her goodnight not so long ago.

It wasn't Mommy...was it?

This thing was stiff and staring without seeing, but it wore Mommy's pyjamas and held her beloved childhood teddy bear, the faithful bedtime companion that she had always clung to before the last time.

 She squeezed Liam even more tightly...

And then a horrible thought struck her, and she looked down at the thing in her arms...her favourite - and only - boy doll Liam... and he...he...turned...his...head towards her with bloody tears glistening on his cheek.

His lips moved and a soft sound came from his ceramic throat:

"Trick... 
Or.... 
Treat..."

Happy Halloween!